Gucci Client Advisor
Gucci, established in Florence, Italy in 1921, stands as a beacon of luxury and innovation in the fashion industry. As part of the esteemed Kering Group, Gucci continues to redefine opulence through its commitment to creativity, Italian craftsmanship, and forward-thinking design. Kering, a global leader in luxury, manages a portfolio of renowned brands in fashion, leather goods, jewelry, and eyewear, offering a dynamic and inspiring environment for career growth.
- Provide sophisticated and dedicated customer service, ensuring an exceptional client experience.
- Offer expert advice on fashion trends and luxury market developments.
- Cultivate and maintain a loyal customer base through personalized service and relationship management.
- Utilize CRM tools to capture meaningful customer data, fostering ongoing engagement and personalized future interactions.
- Ensure the optimal presentation of the sales floor, reflecting the brand's luxury standards.
- Experience in high-end retail; fashion or luxury experience is advantageous.
- Strong customer and service orientation.
- Proven ability to drive sales and close transactions effectively.
- Fluency in German and proficiency in English; additional languages are a plus.
- Excellent interpersonal and communication skills.
- Strong sales acumen and customer relationship management.
- Ability to work effectively in an international and collaborative team environment.
- Digital literacy and affinity for digital tools.
Previous experience in luxury retail or a similar high-end environment is preferred.
Gucci offers a collaborative and dynamic work environment within the prestigious Kering Group, providing opportunities for professional growth and development.
Gucci fosters a culture of creativity, innovation, and excellence, deeply rooted in its Italian heritage. As part of the Kering Group, employees benefit from a supportive and inclusive workplace that values diversity and collaboration.


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