Gucci Client Advisor

Gucci, established in Florence, Italy in 1921, stands as a beacon of luxury and innovation in the fashion industry. As part of the esteemed Kering Group, Gucci continues to redefine opulence through its commitment to creativity, Italian craftsmanship, and forward-thinking design. Kering, a global leader in luxury, manages a portfolio of renowned brands in fashion, leather goods, jewelry, and eyewear, offering a dynamic and inspiring environment for career growth.

1. Provide sophisticated and dedicated customer service, ensuring an exceptional client experience.
2. Offer expert advice on fashion trends and luxury market developments.
3. Cultivate and maintain a loyal customer base through personalized service and relationship management.
4. Utilize CRM tools to capture meaningful customer data, fostering ongoing engagement and personalized future interactions.
5. Ensure the optimal presentation of the sales floor, reflecting the brand's luxury standards.

1. Experience in high-end retail; fashion or luxury experience is advantageous.
2. Strong customer and service orientation.
3. Proven ability to drive sales and close transactions effectively.
4. Fluency in German and proficiency in English; additional languages are a plus.

1. Excellent interpersonal and communication skills.
2. Strong sales acumen and customer relationship management.
3. Ability to work effectively in an international and collaborative team environment.
4. Digital literacy and affinity for digital tools.

Previous experience in luxury retail or a similar high-end environment is preferred.

Gucci offers a collaborative and dynamic work environment within the prestigious Kering Group, providing opportunities for professional growth and development.

Gucci fosters a culture of creativity, innovation, and excellence, deeply rooted in its Italian heritage. As part of the Kering Group, employees benefit from a supportive and inclusive workplace that values diversity and collaboration.