Gucci Client Advisor

Gucci, a renowned name in luxury fashion, is part of the illustrious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity and innovation, providing a dynamic environment where employees can thrive and contribute to the brand's legacy of excellence.

1. Consistently achieve or exceed monthly and seasonal individual and store sales goals, fostering business growth.
2. Deliver exceptional customer service by surpassing client expectations and demonstrating comprehensive knowledge of Gucci products, history, and heritage.
3. Drive and exceed individual KPI goals by ensuring superior customer service and sales quality.
4. Capture meaningful customer data using company tools (CRM) to build relationships and personalize future client interactions.
5. Maintain an organized and accurate client book, regularly contacting clients and providing follow-up on sales or requests.
6. Discuss and advise clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury products.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience and contribute to a positive work environment.
8. Maintain store security standards to ensure the safety of customers, colleagues, and merchandise.
9. Ensure product displays meet Gucci's visual standards.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Minimum of three years of luxury fashion sales experience, preferably in a similar role or customer service setting.
2. Proven ability to achieve and exceed individual and store sales targets.
3. Demonstrated skill in building lasting relationships with clients and colleagues.
4. Excellent oral and written communication skills, with the ability to multitask effectively.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a desire to collaborate effectively.
8. Ability to work in a fast-paced, dynamic environment.
9. High flexibility and adaptability to different customer needs.
10. Fluency in both French and English.

1. Sales expertise in luxury fashion
2. Customer relationship management
3. Effective communication
4. Organizational skills
5. Attention to detail
6. Team collaboration
7. Adaptability
8. Bilingual proficiency in French and English

A minimum of three years in luxury fashion sales, ideally in a similar role or customer service environment.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for career advancement within the Kering Group, a supportive work environment, and a commitment to inclusivity and accessibility.

Gucci fosters a vibrant and inclusive workplace culture, encouraging creativity and innovation. Employees are united by a shared passion for pushing the boundaries of fashion and contributing to the brand's prestigious legacy.