Gucci Client Advisor

Montreal • Canada

Thursday, February 26, 2026

Gucci, a prestigious name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to excellence, innovation, and sustainability, fostering a dynamic and inclusive workplace where creativity and passion are at the forefront.

1. Consistently achieve or exceed monthly and seasonal individual and store sales goals.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating in-depth knowledge of Gucci products and heritage.
3. Drive and exceed individual KPI goals through superior customer service and sales quality.
4. Capture and maintain meaningful customer data using company CRM tools to build relationships and personalize future client interactions.
5. Maintain an organized client book, ensuring regular client contact and appropriate follow-up.
6. Advise clients on fashion trends and developments in the luxury market, showcasing a passion for fashion and luxury products.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional client experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in accordance with Gucci standards.
10. Ensure the stockroom is neat and organized.
11. Adhere to Gucci image standards and company policies.

1. Minimum of three years of luxury fashion sales experience, preferably in a similar role or customer service setting.
2. Proven ability to exceed sales targets and build lasting relationships with customers and colleagues.
3. Excellent oral and written communication skills.
4. Strong organizational skills and attention to detail.
5. Ability to work in a fast-paced and dynamic environment.
6. Flexibility to adapt to different customers and work schedules.
7. Fluency in French and English is required.

1. Sales expertise in luxury fashion.
2. Customer relationship management.
3. Effective communication and multitasking.
4. Organizational and follow-up skills.
5. Team collaboration.
6. Adaptability and flexibility.

A minimum of three years of experience in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment committed to inclusivity and accessibility.

Gucci fosters a culture of inclusivity, creativity, and innovation. As part of the Kering Group, Gucci is dedicated to sustainability and breaking new ground in the fashion industry, offering a collaborative and dynamic workplace where employees are encouraged to express their passion for fashion.