Gucci Client Advisor

Montreal • Canada

Tuesday, December 16, 2025

Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group. As an employer, Gucci is committed to fostering a culture of creativity, innovation, and inclusivity. The brand is dedicated to providing its employees with a dynamic and supportive environment where they can thrive and contribute to the brand's legacy of excellence.

1. Consistently achieve or exceed monthly and seasonal individual and store sales goals to drive business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products, history, and heritage.
3. Exceed individual KPI goals by ensuring the highest level of customer service and sales quality.
4. Capture and maintain meaningful customer data using company tools (CRM) to build relationships and personalize future client development opportunities.
5. Maintain an organized and accurate client book, regularly contacting clients and providing appropriate follow-up.
6. Discuss and advise clients on general fashion trends and luxury market developments, showcasing a passion for fashion and luxury products.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional client experience and contribute to a positive working environment.
8. Ensure store security standards are maintained for the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in accordance with Gucci standards.
10. Maintain a neat and organized stock room and adhere to Gucci image standards and guidelines.
11. Follow all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales, preferably in a similar role or customer service setting.
3. Proven ability to achieve and exceed individual and store sales goals and build lasting relationships with clients and colleagues.
4. Excellent communication skills, both oral and written, with the ability to multitask.
5. Strong organizational skills and attention to detail.
6. Team-oriented with a desire to collaborate effectively.
7. Ability to work in a fast-paced and dynamic environment.
8. High flexibility and adaptability to different clients.
9. Fluency in French and English required.

1. Exceptional customer service skills
2. Strong sales acumen
3. Excellent communication and interpersonal skills
4. Organizational and multitasking abilities
5. Attention to detail
6. Team collaboration
7. Adaptability and flexibility
8. Bilingual proficiency in French and English

A minimum of three years of experience in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed. The company is committed to equal opportunity employment and encourages applications from all qualified individuals.

Gucci fosters a radically client-centric mindset and promotes a collaborative working environment characterized by flat, connected, and fast methodologies. The brand encourages creativity and ownership among its employees, creating a community united by a passion for innovation in the fashion world.