Gucci Client Advisor

Monterrey • Mexico

Wednesday, November 19, 2025

Gucci, a distinguished name in the luxury fashion industry, is renowned for its innovative and progressive approach to fashion. As part of the esteemed Kering Group, Gucci exemplifies the pinnacle of Italian craftsmanship, consistently delivering products of unparalleled quality and attention to detail. The brand is celebrated globally for its influence and desirability in the fashion realm.

1. Deliver exceptional customer service by greeting, listening, and assisting clients, demonstrating comprehensive knowledge of Gucci products and heritage.
2. Advise customers on fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
3. Cultivate and strengthen relationships with a diverse clientele, ensuring a welcoming and personalized shopping experience.
4. Monitor and update customer information using the company's CRM tools to retain existing clients and identify potential new ones.
5. Drive cross-selling and up-selling across all product categories.
6. Achieve individual and store sales targets, contributing to business growth.
7. Foster effective communication and collaboration with team members, proposing solutions and supporting a positive team environment.
8. Manage visual merchandising in line with Gucci's visual standards.
9. Oversee product replenishment and inventory management.

1. Proven track record of achieving sales targets in a retail environment.
2. Experience in face-to-face customer service, particularly in fashion or luxury retail.
3. Fluency in Spanish and English.
4. Flexibility to work retail hours, including evenings, weekends, and holidays.

1. Strong business acumen and strategic vision for business development.
2. Excellent communication and interpersonal skills.
3. Ability to thrive in a fast-paced, dynamic environment.
4. Team-oriented mindset with a collaborative spirit.

Experience in fashion, retail, or related fields, with a focus on customer service and sales.

Gucci offers a stimulating and fulfilling workplace environment with opportunities for learning and growth. The company is committed to talent development and internal mobility, promoting leadership skills and helping employees reach their full potential. Gucci values diversity and is an Equal Opportunity Employer, welcoming candidates from all backgrounds.

Gucci fosters a diverse and inclusive workplace culture, valuing diversity in all its forms. The brand encourages a collaborative environment where employees can express their talents and adapt to a changing world. Gucci is dedicated to creating a supportive and dynamic workplace that promotes personal and professional growth.