Gucci Client Advisor

Monterrey • Mexico

Wednesday, October 8, 2025

Gucci, a subsidiary of the esteemed Kering Group, stands as a beacon of luxury fashion, renowned for its innovative and progressive approach. As a leader in the fashion industry, Gucci embodies the pinnacle of Italian craftsmanship, delivering products that are synonymous with quality and meticulous attention to detail. As an employer, Gucci offers a dynamic environment where creativity and excellence are at the forefront.

1. Deliver exceptional customer service by greeting, listening, and assisting customers, demonstrating comprehensive product knowledge and understanding of Gucci's heritage.
2. Advise customers on fashion trends and developments in the luxury market, showcasing a passion for fashion and luxury products.
3. Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities, ensuring customer comfort.
4. Monitor and update customer information using company CRM tools to retain existing customers and identify potential new ones.
5. Facilitate cross-selling and up-selling across all product categories.
6. Achieve individual and store sales targets, contributing to business growth.
7. Encourage open and constructive communication with team members, collaborating and proposing effective solutions.
8. Manage visual merchandising in line with Gucci's visual standards.
9. Oversee product replenishment and inventory management.

1. Proven track record of achieving sales targets.
2. Strong business acumen and strategic vision in fashion retail.
3. Experience in face-to-face customer service.
4. Fluency in Spanish and English.

1. Excellent communication and interpersonal skills.
2. Ability to foster customer relationships.
3. Flexibility and multi-tasking in a fast-paced environment.
4. Teamwork and collaboration.

Experience in fashion, retail, or related fields is required.

Gucci offers a stimulating and fulfilling workplace environment with opportunities for learning and growth. The company is committed to talent development and internal mobility, promoting leadership skills and helping employees reach their full potential.

Gucci fosters a diverse and inclusive workplace, celebrating diversity in all its forms, including gender, age, disability, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, Gucci welcomes applications from all qualified candidates, promoting a culture of creativity and adaptability.