Gucci Client Advisor

Founded in Florence in 1921, Gucci is an iconic Italian luxury house. Influential, innovative, and progressive, the brand reinvents a dynamic and modern approach to fashion. Eclectic, contemporary, and romantic, Gucci's creations embody the essence of Italian craftsmanship through quality and attention to detail.

1. Welcome clients and sell luxury products while fostering customer loyalty in line with Gucci's commercial policy.
2. Develop a strong knowledge of Gucci's history and heritage.
3. Demonstrate excellent product knowledge.
4. Ensure the sales floor and boutique are maintained according to Gucci's visual presentation standards.
5. Present products effectively to convince clients through storytelling.
6. Maintain an adequate and appropriate quantity of items on the sales floor.
7. Provide exceptional customer service by offering personalized advice.
8. Facilitate communication between team members and clients.
9. Achieve or exceed individual and departmental sales targets.
10. Meet KPI objectives.
11. Participate in alteration services, including measurements, adjustments, and managing client reservations.
12. Assist with stock replenishment, labeling, and organization.
13. Possess good knowledge and management of stock.
14. Handle transactions and manage the cash register.
15. Apply CRM procedures to develop the boutique's client database.
16. Comply with boutique security guidelines to prevent theft and loss.

1. Professional Baccalaureate
2. BTS or DUT
3. Experience in sales
4. Experience in luxury retail

1. Ambassador of the brand and its values
2. Product knowledge and sales techniques
3. Passion for fashion and the luxury industry
4. Fluency in French and English, a third language is appreciated
5. Good presentation and communication skills
6. Service-oriented and persuasive
7. Understanding of luxury codes
8. Ability to work in a team

Experience in sales and luxury retail is required.

Professional Baccalaureate, BTS or DUT

Gucci is committed to creating a diverse workforce. Diversity in all forms—gender, age, nationality, culture, religious beliefs, and sexual orientation—enriches the workplace. This opens opportunities for individuals to express their talents, both individually and collectively, and enhances adaptability in a changing world. Gucci welcomes and considers applications from all qualified candidates, regardless of their background.