Gucci Client Advisor

Milan • Italy

Friday, June 20, 2025

Gucci, a beacon of influential, innovative, and progressive fashion, is at the forefront of redefining luxury for the modern era. As part of the esteemed Kering Group, Gucci is renowned for its eclectic, contemporary, and romantic products that epitomize the pinnacle of Italian craftsmanship. The brand is celebrated for its unparalleled quality and meticulous attention to detail, securing its status as one of the world's most coveted fashion houses.

1. Provide exceptional customer service by adhering to the Gucci selling ceremony, ensuring a memorable shopping experience.
2. Demonstrate comprehensive knowledge of Gucci products, history, and heritage to enhance customer engagement.
3. Facilitate cross and up-selling across all product categories to maximize sales opportunities.
4. Advise clients on fashion trends and luxury market developments, showcasing a passion for luxury products.
5. Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities.
6. Maintain and update customer information using CRM tools to retain existing clients and identify potential new ones.
7. Achieve individual and store sales targets, contributing to business growth.
8. Promote open communication and collaboration within the team, proposing effective solutions.
9. Manage product visual displays in alignment with Gucci's visual standards.
10. Ensure store maintenance and optimal product levels on the sales floor, adhering to corporate policies.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within fashion retail.
2. Demonstrated ability to exceed individual and store sales targets.
3. Fluency in Italian and English.

1. Deep passion for fashion and luxury.
2. Excellent commercial awareness and customer-focused attitude.
3. High adaptability to diverse customer needs.
4. Strong team-player mentality.
5. Exceptional communication skills.
6. Ability to thrive in a dynamic and fast-paced environment.
7. Comprehensive knowledge of luxury products.

Candidates must have proven experience in a similar role within the fashion retail sector, demonstrating a capacity to drive and exceed sales results.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within a leading luxury brand.

Gucci fosters a culture of innovation and creativity, encouraging employees to embody the brand's values of eclecticism, contemporary style, and romance. As part of the Kering Group, Gucci offers a collaborative and inclusive workplace where diversity is celebrated, and employees are empowered to contribute to the brand's legacy of excellence.