Gucci Client Advisor

Milan • Italy

Monday, May 5, 2025

Gucci, an iconic name in the fashion industry, is renowned for its innovative and progressive approach to luxury. As part of the esteemed Kering Group, Gucci benefits from being associated with a portfolio of powerful luxury and lifestyle brands. The brand is celebrated for its eclectic, contemporary, and romantic designs, representing the pinnacle of Italian craftsmanship. Gucci is committed to fostering a diverse workforce, valuing diversity in all its forms, and providing equal opportunities for all candidates.

1. Provide exceptional customer service by adhering to the Gucci selling ceremony.
2. Demonstrate comprehensive knowledge of Gucci products, history, and heritage.
3. Facilitate cross-selling and up-selling across all product categories.
4. Engage with clients on fashion trends and luxury market developments.
5. Cultivate and maintain strong customer relationships, accommodating diverse nationalities and personalities.
6. Monitor and update customer information using company CRM tools.
7. Achieve individual and store sales targets, contributing to business growth.
8. Promote open communication and collaboration with team members.
9. Assist in managing product visual displays according to Gucci standards.
10. Ensure store maintenance and product availability on the sales floor.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci grooming standards and policies.

1. Proven experience in a similar role within fashion retail.
2. Demonstrated ability to meet and exceed sales targets.

1. Deep passion for fashion and luxury.
2. Excellent commercial awareness and customer service orientation.
3. High adaptability and flexibility in customer interactions.
4. Strong team-player mentality.
5. Exceptional communication skills.
6. Ability to thrive in a fast-paced, dynamic environment.
7. Proficient knowledge of luxury products.
8. Fluency in Italian and English.

Previous experience in a comparable position within the fashion retail sector is required.

Gucci offers a dynamic work environment within a leading luxury brand, providing opportunities for professional growth and development.

Gucci fosters an inclusive and diverse workplace culture, encouraging creativity and innovation. The brand values individuality and collective talent, adapting to the ever-changing global landscape.