Gucci Client Advisor
Gucci, a prestigious brand renowned for its luxury fashion and timeless style, is a key component of the Kering Group, a global leader in luxury goods. As an employer, Gucci is committed to fostering a culture of inclusivity, innovation, and excellence, offering its employees the opportunity to be part of a dynamic and creative environment where passion for fashion and luxury is at the forefront.
- Achieve or exceed monthly and seasonal individual and store sales goals.
- Provide exceptional customer service, demonstrating comprehensive product knowledge and brand heritage.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and utilize customer data to build relationships and personalize client development.
- Maintain an organized client book and follow up on sales and client requests.
- Advise clients on fashion trends and luxury market developments.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Uphold security standards for the safety of customers, colleagues, and merchandise.
- Contribute to visual merchandising in line with Gucci standards.
- Maintain organized stock and adhere to Gucci image guidelines.
- Follow all company policies and procedures.
- Ability to maintain regular and reliable attendance with a flexible schedule.
- 1+ years of service-related work experience.
- Excellent communication skills, both oral and written.
- Proficiency in additional languages is advantageous.
- Proficient with technology.
- High school diploma or equivalent preferred.
- Service mindset with a passion for fashion and luxury products.
- Positive, friendly, and outgoing demeanor.
- Ability to engage and build relationships with clients.
- Curiosity and passion for learning.
- Strong organizational and follow-up skills.
- Attention to detail.
- Team-focused with collaborative abilities.
- Adaptability to a fast-paced environment.
- Flexibility in adapting to different customer needs.
A minimum of 1 year in a service-related role, preferably within the luxury retail sector.
High school diploma or equivalent preferred.
Competitive hourly wage plus base commission.
Eligible employees may participate in employee benefit and incentive programs, including employee discounts with Gucci and Kering brands, paid time off, performance development, internal mobility opportunities, and a 401(k) plan with company matching contributions.
Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals who are united in their commitment to innovation and excellence in the fashion industry. The workplace is dynamic and collaborative, promoting creativity and personal growth.

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