Gucci Client Advisor

Gucci, a distinguished name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, offering a dynamic environment where employees can thrive and contribute to the brand's legacy of excellence.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service, demonstrating extensive product knowledge and brand heritage.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client interactions.
5. Maintain an organized client book and provide regular follow-up with clients.
6. Discuss fashion trends and luxury market developments with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Maintain visual display standards in accordance with Gucci guidelines.
10. Organize and maintain stock room and understock areas.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience.
3. Proven ability to drive sales and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative mindset.
8. Ability to work in a fast-paced environment.
9. Flexibility to work evenings, weekends, and holidays.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Relationship building
5. Communication
6. Organization
7. Attention to detail
8. Team collaboration
9. Adaptability

A minimum of 3 years of experience in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci fosters a culture of inclusivity and accessibility, encouraging creativity and innovation. Employees are empowered to express their individuality while working collaboratively in a fast-paced environment that values diversity and continuous learning.