Gucci Client Advisor
Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, which is known for its commitment to creativity, sustainability, and innovation. As an employer, Gucci offers a dynamic work environment where employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.
- Consistently achieve or exceed monthly and seasonal individual and store sales goals.
- Provide exceptional customer service by exceeding client expectations and demonstrating extensive knowledge of Gucci products and heritage.
- Drive and exceed individual KPI goals through superior customer service and sales quality.
- Capture and utilize meaningful customer data to build relationships and personalize client development opportunities.
- Maintain an organized client book, regularly contacting clients and providing follow-up on sales or requests.
- Discuss fashion trends and developments in the luxury market with clients, showcasing passion for fashion and luxury products.
- Collaborate with colleagues to ensure a consistent and exceptional client experience and contribute to a positive working environment.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold visual display standards in accordance with Gucci guidelines.
- Maintain a neat and organized stock room.
- Adhere to Gucci image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a similar customer service role.
- Proven ability to drive and exceed individual and store results.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative mindset.
- Ability to work in a fast-paced and dynamic environment.
- Flexibility to adapt to different customers.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Exceptional customer service skills.
- Strong sales acumen.
- Proficiency in CRM tools.
- Excellent communication and interpersonal skills.
- Organizational skills and attention to detail.
- Ability to adapt to a dynamic environment.
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Bachelor’s Degree preferred.
Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within a prestigious global brand.
Gucci fosters a culture of inclusivity, creativity, and innovation, encouraging employees to express their individuality while working collaboratively to achieve shared goals. The company is committed to providing a supportive environment where diversity is celebrated and every employee is valued.


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