Gucci Client Advisor

Miami • USA

Thursday, May 8, 2025

Gucci, a renowned luxury fashion brand, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of innovation and excellence, attracting individuals who are passionate about luxury fashion and dedicated to delivering exceptional service. The brand offers a dynamic and inclusive work environment where creativity and collaboration are highly valued.

1. Achieve or exceed monthly and seasonal sales targets for both individual and store performance.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and manage customer data using CRM tools to build relationships and personalize client interactions.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and developments in the luxury market.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of clients, colleagues, and merchandise.
9. Contribute to the visual display of products according to Gucci standards.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to achieve and exceed sales targets and build lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to various customer needs.
10. Availability to work flexible hours, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Relationship building
5. Communication skills
6. Organizational skills
7. Attention to detail
8. Team collaboration
9. Adaptability
10. Time management

A minimum of three years in luxury fashion sales or a similar customer service environment is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional growth within a global luxury brand.

Gucci prides itself on a culture that is client-centric, innovative, and inclusive. The company values creativity and collaboration, encouraging employees to bring their unique perspectives to the table. Gucci is committed to providing an environment where everyone can thrive and contribute to the brand's legacy of excellence.