Gucci Client Advisor

Miami • USA

Wednesday, May 7, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative and elegant designs, Gucci offers a dynamic and inclusive work environment where creativity and excellence are celebrated. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that all employees feel valued and empowered.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by maintaining high standards of customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize future client interactions.
5. Maintain an organized client book, regularly contacting clients and providing follow-up on sales or requests.
6. Advise clients on fashion trends and developments in the luxury market, showcasing a passion for fashion and luxury products.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience and contribute to a positive work environment.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Maintain visual display standards in accordance with Gucci guidelines.
10. Keep stock rooms neat and organized.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to exceed sales targets and build lasting relationships with clients and colleagues.

1. Excellent oral and written communication skills.
2. Strong organizational and follow-up skills.
3. Attention to detail and accuracy.
4. Team-oriented with a collaborative approach.
5. Ability to work in a fast-paced and dynamic environment.
6. Flexibility to adapt to different customer needs.
7. Ability to work a flexible schedule, including evenings, weekends, and holidays.

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci fosters a culture of creativity, inclusivity, and innovation. Employees are encouraged to express themselves and contribute to the brand's legacy of luxury and excellence. The workplace is dynamic and collaborative, with a focus on personal and professional growth.