Gucci Client Advisor

Miami • USA

Tuesday, March 18, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to excellence, innovation, and sustainability, offering a dynamic and inclusive work environment where creativity and individuality are celebrated. The brand is dedicated to fostering talent and providing opportunities for professional growth within the organization.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Deliver exceptional customer service, demonstrating comprehensive product knowledge and understanding of Gucci's heritage.
3. Drive individual KPI goals by maintaining high standards of customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client interactions.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Provide fashion advice and insights into luxury market trends.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to safeguard customers, staff, and merchandise.
9. Ensure visual merchandising standards are maintained in line with Gucci guidelines.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Ability to maintain regular and reliable attendance with a flexible schedule, including weekends.
2. 1+ years of service-related work experience.
3. Excellent communication skills, both oral and written.
4. Proficiency in additional languages is advantageous.
5. Technological proficiency.
6. High school diploma or equivalent preferred.

1. Service-oriented mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Strong relationship-building skills.
4. Curiosity and passion for learning.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with collaborative skills.
8. Ability to thrive in a dynamic environment.
9. Adaptability to diverse customer needs.

A minimum of 1 year in a service-related role, preferably within the luxury retail sector.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in benefit and incentive programs, including employee discounts with Gucci and Kering brands, paid holidays, sick leave, performance development, internal mobility opportunities, and a 401(k) plan with company matching contributions.

Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals dedicated to innovation and excellence. The workplace environment is collaborative, fast-paced, and client-centric, where creativity and personal growth are highly valued.