Gucci Client Advisor

Gucci, a prestigious name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative designs and Italian craftsmanship, Gucci offers a dynamic and inclusive work environment that encourages creativity and growth. As an employer, Gucci is committed to fostering talent and promoting internal mobility within its diverse workforce.

1. Deliver exceptional customer service by greeting, listening, and assisting clients, showcasing comprehensive knowledge of products and Gucci's heritage.
2. Advise clients on fashion trends and luxury market developments, demonstrating a passion for fashion and luxury goods.
3. Cultivate and strengthen relationships with clients from diverse backgrounds, ensuring a welcoming atmosphere.
4. Monitor and update client information using CRM tools to retain existing clients and identify new high-potential clients.
5. Promote cross-selling and up-selling across all product categories.
6. Achieve individual and store sales goals, contributing to business growth.
7. Facilitate open communication with team members, offering collaborative and effective solutions.
8. Assist in managing product visual displays in line with Gucci's visual standards.
9. Ensure product replenishment and conduct physical inventory of merchandise.

1. Proven track record of achieving sales targets.
2. Strong business acumen and strategic vision in the fashion industry.
3. Experience in face-to-face customer service.
4. Fluency in Spanish and English.

1. Excellent communication and interpersonal skills.
2. Ability to foster customer relationships.
3. Flexibility and multitasking in a fast-paced environment.
4. Team collaboration and motivation.

Experience in fashion, retail, or related fields with a focus on customer service.

Gucci offers a stimulating and fulfilling workplace environment with opportunities for learning and growth. The company is committed to talent development and internal mobility, promoting leadership skills and helping employees reach their full potential.

Gucci values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world. As an Equal Opportunity Employer, Gucci welcomes applications from all qualified candidates, regardless of background.