Gucci Client Advisor

Mexico City • Mexico

Tuesday, March 25, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci offers a dynamic work environment where creativity and innovation are at the forefront. The brand is committed to fostering talent and providing opportunities for professional growth and development.

1. Provide exceptional customer service by greeting, listening, and assisting customers, demonstrating comprehensive knowledge of Gucci products and heritage.
2. Advise customers on fashion trends and developments in the luxury market, showcasing a passion for fashion and luxury goods.
3. Build and strengthen relationships with a diverse clientele, ensuring a welcoming and personalized shopping experience.
4. Maintain and update customer information using CRM tools to retain existing customers and identify potential new ones.
5. Promote cross-selling and up-selling across all product categories to achieve individual and store sales targets.
6. Collaborate with team members to ensure effective communication and propose solutions to enhance store operations.
7. Contribute to the visual merchandising of products in line with Gucci's visual standards.
8. Manage product replenishment and conduct physical inventory checks.

1. Proven track record of achieving sales targets in a retail environment.
2. Strong business acumen and strategic vision for business development.
3. Experience in face-to-face customer service, with excellent communication skills.
4. Fluency in both Spanish and English.
5. Flexibility to work retail hours, including evenings, weekends, and holidays.

1. Exceptional interpersonal and communication skills.
2. Ability to multitask and thrive in a fast-paced environment.
3. Team-oriented mindset with a collaborative approach.
4. Passion for fashion and luxury products.

Previous experience in fashion, retail, or related fields is required.

Gucci offers a stimulating and fulfilling workplace environment with opportunities for professional growth and talent development. The company is committed to fostering internal mobility and leadership skills.

Gucci promotes a diverse and inclusive workplace culture, valuing diversity in gender, age, disability, nationality, culture, religious beliefs, and sexual orientation. The company encourages employees to express their talents and adapt to a changing world.