Gucci Client Advisor

Metzingen • Germany

Monday, October 20, 2025

Gucci, a renowned name in the luxury fashion industry, is celebrated for its innovative and progressive approach to fashion. Under the creative direction of Alessandro Michele, Gucci has redefined luxury for the modern era, establishing itself as one of the most coveted fashion houses globally. Known for its eclectic and contemporary style, Gucci's products epitomize Italian craftsmanship, unmatched in quality and detail. As part of the Kering Group, Gucci benefits from being associated with a leading conglomerate in luxury apparel and accessories, which includes a portfolio of prestigious brands.

1. Achieve or surpass individual and store sales goals, contributing to business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize meaningful customer data for relationship building and personalized client development.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Advise clients on fashion trends and luxury market developments, showcasing a passion for fashion.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold security standards to ensure the safety of customers, staff, and merchandise.
9. Maintain visual display standards in line with Gucci's guidelines.
10. Contribute to store operations by keeping stock rooms organized.
11. Adhere to Gucci's image standards and company policies.

1. 3+ years of experience in luxury fashion sales or a similar customer service role.
2. Proven track record of achieving and exceeding sales targets.
3. Demonstrated ability to build lasting relationships with clients and colleagues.

1. Excellent communication skills, both oral and written.
2. Strong organizational and follow-up skills.
3. Attention to detail and accuracy.
4. Team-oriented with a collaborative approach.
5. Adaptability to a fast-paced environment.
6. Flexibility to work varied schedules, including evenings, weekends, and holidays.

A minimum of three years in luxury fashion sales or a comparable customer service environment is required.

Employees enjoy being part of a prestigious fashion house with opportunities for professional growth and development within the Kering Group.

Gucci fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. As part of the Kering Group, employees benefit from a supportive environment that encourages professional growth and development.