Gucci Client Advisor

Metzingen • Germany

Tuesday, April 8, 2025

Gucci, established in Florence, Italy in 1921, stands as a preeminent luxury brand globally. As the brand embarks on its second century, it continues to redefine luxury by embracing creativity, Italian craftsmanship, and innovation. Gucci operates under the umbrella of Kering, a global luxury group that oversees the growth of esteemed brands in fashion, leather goods, jewelry, and eyewear.

1. Provide sophisticated and dedicated customer service, ensuring clients receive exceptional service tailored to their individual needs.
2. Offer advice and insights on fashion trends and luxury market developments.
3. Cultivate and maintain long-term relationships with clients, enhancing customer loyalty.
4. Utilize CRM tools to capture meaningful client data, fostering personalized customer engagement and future development opportunities.
5. Ensure optimal presentation and organization of the sales floor.

1. Previous experience in high-end retail; experience in fashion or luxury sectors is advantageous.
2. Strong customer and service orientation.
3. Proven sales acumen with the ability to successfully close sales.
4. Fluency in German and proficiency in English; additional languages are a plus.

1. Excellent interpersonal skills with a passion for customer interaction.
2. Strong sales and negotiation skills.
3. Ability to work effectively in an international and familial team environment.
4. Digital literacy and affinity for digital tools.

Experience in high-end retail, particularly in the fashion or luxury sector, is preferred.

Opportunity to work in a prestigious luxury brand environment with a dynamic and international team.

Gucci fosters a culture of innovation and creativity, deeply rooted in Italian craftsmanship. The workplace is characterized by a familial and international atmosphere, encouraging collaboration and excellence.