Gucci Client Advisor

Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is dedicated to fostering a culture of creativity and innovation, offering employees the opportunity to be part of a dynamic and inclusive workplace that values diversity and encourages professional growth.

1. Establish and nurture strong relationships with clients, providing exceptional service both in-store and remotely.
2. Deliver personalized, client-centric experiences to enhance brand loyalty and drive repeat business.
3. Utilize in-store technology to ensure seamless and relevant client experiences.
4. Collect and analyze client information to tailor services and enhance customer satisfaction.
5. Drive individual and collective sales results by maximizing selling opportunities and monitoring KPIs.
6. Promote virtual appointments and distance sales to expand client base.
7. Engage clients with expert product knowledge and styling advice to facilitate informed purchasing decisions.
8. Participate in store operations, including stock maintenance and inventory management.
9. Adhere to company policies with a focus on loss prevention and operational excellence.
10. Maintain visual display standards and manage store administration.

1. Minimum of 2 years of luxury fashion sales experience with a proven track record.
2. Ability to exceed individual and store sales targets and build lasting client relationships.
3. Flexibility to work retail hours, including evenings, weekends, and holidays.
4. Strong knowledge and passion for fashion and luxury.
5. High ethical standards and professionalism.

1. Excellent communication and interpersonal skills.
2. Strong commercial awareness and client-focused attitude.
3. Ability to adapt to diverse clients and complex situations.
4. Proficiency in using in-store technology and POS systems.
5. Ability to work effectively in a fast-paced environment.

A minimum of 2 years in luxury fashion sales or a similar customer service role is required.

Gucci offers a competitive benefits package, including opportunities for professional development and a supportive, inclusive work environment.

Gucci fosters a culture of inclusivity, creativity, and innovation, where employees are encouraged to express their individuality and contribute to the brand's legacy. The workplace is dynamic and collaborative, with a strong emphasis on diversity and professional growth.