Gucci Client Advisor
Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is dedicated to fostering a culture of creativity and innovation, offering employees the opportunity to be part of a dynamic and inclusive workplace that values diversity and encourages professional growth.
- Establish and nurture strong relationships with clients, providing exceptional service both in-store and remotely.
- Deliver personalized, client-centric experiences to enhance brand loyalty and drive repeat business.
- Utilize in-store technology to ensure seamless and relevant client experiences.
- Collect and analyze client information to tailor services and enhance customer satisfaction.
- Drive individual and collective sales results by maximizing selling opportunities and monitoring KPIs.
- Promote virtual appointments and distance sales to expand client base.
- Engage clients with expert product knowledge and styling advice to facilitate informed purchasing decisions.
- Participate in store operations, including stock maintenance and inventory management.
- Adhere to company policies with a focus on loss prevention and operational excellence.
- Maintain visual display standards and manage store administration.
- Minimum of 2 years of luxury fashion sales experience with a proven track record.
- Ability to exceed individual and store sales targets and build lasting client relationships.
- Flexibility to work retail hours, including evenings, weekends, and holidays.
- Strong knowledge and passion for fashion and luxury.
- High ethical standards and professionalism.
- Excellent communication and interpersonal skills.
- Strong commercial awareness and client-focused attitude.
- Ability to adapt to diverse clients and complex situations.
- Proficiency in using in-store technology and POS systems.
- Ability to work effectively in a fast-paced environment.
A minimum of 2 years in luxury fashion sales or a similar customer service role is required.
Gucci offers a competitive benefits package, including opportunities for professional development and a supportive, inclusive work environment.
Gucci fosters a culture of inclusivity, creativity, and innovation, where employees are encouraged to express their individuality and contribute to the brand's legacy. The workplace is dynamic and collaborative, with a strong emphasis on diversity and professional growth.


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