Gucci Client Advisor

Masaryk • Mexico

Monday, May 26, 2025

Gucci, a renowned name in the luxury fashion industry, is celebrated for its innovative and progressive approach to design. As a part of the Kering Group, Gucci embodies the pinnacle of Italian craftsmanship, offering products that are unmatched in quality and attention to detail. Kering is a global luxury group that nurtures a series of renowned Houses in fashion, leather goods, jewelry, and watches.

1. Deliver exceptional customer service by greeting, listening, and assisting clients to exceed their needs, demonstrating comprehensive knowledge of Gucci products and heritage.
2. Advise customers on fashion trends and developments in the luxury market, showcasing a passion for fashion and luxury goods.
3. Build and strengthen relationships with clients, accommodating diverse nationalities and personalities, ensuring customer comfort.
4. Monitor and update customer information using company tools (CRM) to retain existing clients and identify new high-potential customers.
5. Achieve cross-selling and up-selling across all product categories.
6. Meet individual and store sales goals, contributing to business development.
7. Foster open and constructive communication with team members, collaborating and proposing effective solutions.
8. Assist in managing the visual display of products according to Gucci's visual standards.
9. Ensure product replenishment and manage the physical inventory of merchandise.

1. Proven track record of achieving sales targets.
2. Passion for fashion with strong business acumen and strategic vision.
3. Experience in face-to-face customer service.
4. Fluency in Spanish and English.
5. Flexibility to work retail hours, including evenings, weekends, and holidays.

1. Excellent communication and interpersonal skills.
2. Ability to foster customer relationships.
3. Strong multitasking abilities in a fast-paced environment.
4. Team-oriented mindset.

Experience in fashion, retail, or related fields is required.

Gucci offers a stimulating and fulfilling workplace environment with opportunities for learning and growth. The company is committed to talent development and internal mobility, promoting leadership skills and helping employees reach their full potential.

Gucci is dedicated to building a diverse workforce, embracing diversity in all its forms. The company believes that diversity enriches the workplace, fosters talent expression, and enhances adaptability to a changing world. As an Equal Opportunity Employer, Gucci welcomes applications from all qualified candidates, regardless of background.