Gucci Client Advisor

Manhasset • USA

Tuesday, March 4, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the global luxury group Kering. Kering empowers its brands to reach their full potential in the most sustainable manner. As an employer, Gucci is renowned for its commitment to excellence, innovation, and fostering a culture of inclusivity and creativity. The brand offers a dynamic environment where employees are encouraged to express their individuality and contribute to the brand's legacy of luxury and sophistication.

1. Achieve or exceed monthly and seasonal sales targets, contributing to business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and manage customer data using CRM tools to build relationships and personalize client interactions.
5. Maintain an organized client book, regularly contacting clients and following up on sales and requests.
6. Advise clients on fashion trends and luxury market developments, showcasing passion for fashion and luxury products.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience and foster a positive work environment.
8. Ensure store security standards are upheld to protect customers, colleagues, and merchandise.
9. Support the visual display of products in line with Gucci's visual standards.
10. Maintain a neat and organized stock room and adhere to Gucci's image standards.
11. Follow all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of achieving sales targets and building lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to thrive in a fast-paced, dynamic environment.
9. Flexibility to adapt to different customer needs.
10. Availability to work flexible hours, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. CRM proficiency
5. Organizational skills
6. Communication skills
7. Team collaboration
8. Adaptability
9. Trend awareness

A minimum of 3 years in luxury fashion sales or a comparable customer service setting is required.

Bachelor’s Degree preferred.

The base salary range for this position is $19.00 USD to $21.00 USD, depending on experience and location.

Gucci offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

Gucci fosters a culture of inclusivity, creativity, and innovation. Employees are encouraged to express their individuality and contribute to the brand's legacy of luxury and sophistication. The workplace is dynamic and collaborative, with a focus on sustainability and breaking new ground in the fashion industry.