Gucci Client Advisor

Madrid • Spain

Tuesday, June 17, 2025

Gucci, a beacon of luxury and innovation, is renowned for its modern approach to fashion, redefining luxury for the 21st century. As part of the prestigious Kering Group, Gucci stands at the forefront of the fashion industry, celebrated for its eclectic and contemporary designs that epitomize Italian craftsmanship. The brand is committed to maintaining its status as a leader in the luxury sector, offering unparalleled quality and attention to detail.

1. Deliver exceptional customer service by adhering to the Gucci selling ceremony.
2. Enhance brand loyalty by embodying the role of a Gucci ambassador and communicating the brand's philosophy and culture.
3. Facilitate cross and up-selling across all product categories.
4. Engage clients in discussions about fashion trends and developments in the luxury market.
5. Cultivate and maintain strong relationships with a diverse clientele.
6. Monitor and update customer information using company CRM tools to retain and identify high-potential customers.
7. Achieve individual and store sales goals, contributing to business growth.
8. Promote open communication and collaboration within the team, proposing effective solutions.
9. Manage visual merchandising in accordance with Gucci standards.
10. Maintain store functionality and ensure product availability on the sales floor.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci grooming standards and corporate policies.

1. Proven experience in a similar role within the fashion retail sector.
2. Demonstrated ability to exceed individual and store sales targets.
3. Deep passion for fashion and luxury goods.
4. Excellent commercial awareness and customer service orientation.
5. High adaptability to diverse customer needs.
6. Team-oriented mindset.
7. Strong communication skills.
8. Ability to thrive in a dynamic and fast-paced environment.
9. Knowledge of luxury products.
10. Fluency in Spanish and English.

1. Customer service excellence
2. Sales and up-selling techniques
3. Fashion trend awareness
4. Relationship building
5. Communication
6. Team collaboration
7. Adaptability
8. CRM proficiency
9. Visual merchandising

Candidates should have proven experience in a similar role within the fashion retail industry, demonstrating the ability to drive sales and exceed targets.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within a leading luxury brand.

Gucci fosters a culture of innovation, creativity, and collaboration, encouraging employees to embody the brand's values and contribute to its legacy of excellence. The workplace is dynamic, with a focus on professional growth and a commitment to maintaining Gucci's status as a leader in luxury fashion.