Gucci Client Advisor

Madrid • Spain

Tuesday, January 28, 2025

Gucci, a distinguished name in the luxury fashion industry, was established in Florence, Italy, in 1921. As a venerated brand under the global luxury conglomerate Kering, Gucci is celebrated for its commitment to creativity, Italian craftsmanship, and innovation. Kering oversees a portfolio of esteemed fashion, leather goods, jewelry, and eyewear brands, ensuring the continued evolution of luxury. Gucci remains at the forefront of the industry, consistently redefining opulence while honoring its storied heritage.

1. Provide exceptional customer service and personalized shopping experiences.
2. Maintain in-depth knowledge of Gucci products and brand heritage.
3. Achieve individual and store sales targets.
4. Foster long-term relationships with clients to encourage brand loyalty.
5. Assist in visual merchandising and store presentation.
6. Handle customer inquiries and resolve issues promptly.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Proficiency in Spanish and English.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen and customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Attention to detail and organizational skills.

A minimum of 2 years in a luxury retail environment or a comparable customer service role is required.

High school diploma or equivalent. Further education in fashion or business is advantageous.

Competitive benefits package including employee discounts, health insurance, and opportunities for professional development.

Gucci fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.