Gucci Client Advisor

Los Angeles • USA

Friday, September 19, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to creativity, innovation, and sustainability, offering a dynamic workplace where employees are encouraged to grow and excel. The brand prides itself on fostering an inclusive and diverse environment, where every team member is valued and empowered to contribute to the brand's legacy of excellence.

1. Engage proactively with clients to establish strong relationships and deliver best-in-class service both in-store and remotely.
2. Provide a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
3. Develop and expand the client base by recruiting new clients and nurturing existing ones.
4. Utilize in-store technology to ensure a seamless and relevant client experience.
5. Collect and analyze client information to tailor services and enhance the client journey.
6. Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
7. Promote virtual appointments and distance sales to create new selling opportunities.
8. Maintain a 'One-Gucci-Client' perspective across all transactions to ensure a positive client experience.
9. Stay informed on fashion trends and competitors to provide clients with informed styling advice.
10. Participate in store operations, including stock maintenance and inventory management.
11. Adhere to company policies and procedures, focusing on loss prevention and operational excellence.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work a retail schedule, including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.
6. Excellent commercial awareness and client-focused attitude.

1. Strong communication skills.
2. Ability to work in a fast-paced and dynamic environment.
3. Adaptability to different clients and complex situations.
4. Proficiency in using in-store technology for client engagement.

A minimum of 2 years in luxury fashion sales or a similar customer service role, demonstrating an excellent track record.

A competitive base salary ranging from $17.27 USD to $18.00 USD per hour, with eligibility for an incentive program based on individual and organizational performance.

Comprehensive benefits package including medical, dental, vision, paid time off (PTO), and 401K.

Gucci fosters a culture of inclusivity and accessibility, valuing diversity in thought, background, and skills. The brand encourages a respectful and responsible work environment, emphasizing honesty, transparency, and integrity as foundational values. Employees are empowered to grow personally and professionally, with a focus on collaboration and innovation.