Gucci Client Advisor

Gucci, a distinguished brand under the Kering Group, is renowned for its unparalleled luxury and innovative fashion. As an employer, Gucci offers a dynamic and inclusive environment where creativity and excellence are at the forefront. The brand is committed to fostering a culture that values diversity and empowers its employees to achieve their full potential.

1. Consistently achieve or surpass individual and store sales targets, contributing to business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products and heritage.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Provide fashion advice and discuss trends in the luxury market with clients.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional client experience.
8. Ensure store security standards are upheld to protect customers, colleagues, and merchandise.
9. Contribute to maintaining visual display standards in accordance with Gucci guidelines.
10. Keep understock and stock rooms neat and organized.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to exceed individual and store results and build lasting relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational skills and attention to detail.
6. Team-focused with a collaborative approach.
7. Ability to thrive in a fast-paced environment.
8. Flexibility to adapt to different customer needs.
9. Willingness to work a flexible schedule, including evenings, weekends, and holidays.

1. Exceptional customer service skills.
2. Strong sales acumen.
3. Excellent communication and interpersonal skills.
4. Organizational and follow-up skills.
5. Attention to detail.
6. Team collaboration.
7. Adaptability and flexibility.

A minimum of 3 years in luxury fashion sales or a similar customer service setting is required.

Bachelor’s Degree preferred.

A reasonable estimate of the current base salary range is $17.27 USD to $18.00 USD per hour.

Benefits include medical, dental, vision, paid time off (PTO), and a 401K plan. Eligible employees may also participate in an incentive program based on individual and organizational performance.

Gucci fosters a culture of inclusivity and accessibility, encouraging a collaborative and innovative work environment. The brand values diversity and empowers employees to express their individuality while contributing to the brand's legacy of luxury and creativity.