Gucci Client Advisor

Gucci, a beacon of influence, innovation, and progressiveness, is at the forefront of redefining luxury fashion for the 21st century. As a part of the esteemed Kering Group, Gucci stands as a paragon of Italian craftsmanship, renowned for its unparalleled quality and meticulous attention to detail. The Kering Group is a global leader in apparel and accessories, boasting a portfolio of distinguished luxury, sport, and lifestyle brands.

1. Achieve individual sales and service KPIs by leveraging data and systems to enhance performance and identify sales opportunities.
2. Utilize cross- and upselling techniques to maximize sales potential.
3. Create an engaging and emotionally resonant client experience, adhering to hospitality guidelines and welcome techniques.
4. Proactively engage with clients to establish strong relationships, ensuring they feel valued from the moment they enter the store.
5. Combine styling expertise with the ability to mix-and-match products to best serve the client.
6. Develop a robust local and international client base, focusing on recruiting and nurturing top clients.

1. Proficiency in sales and customer service.
2. Ability to utilize data and systems for performance enhancement.
3. Expertise in cross- and upselling techniques.
4. Strong interpersonal and relationship-building skills.
5. Styling knowledge and product mix-and-match capability.

Previous experience in luxury retail sales or a similar customer-facing role is preferred.

The position offers a comprehensive benefits package, including opportunities for professional development within a leading luxury fashion house.

Gucci fosters a culture of creativity, innovation, and inclusivity, where employees are encouraged to express their individuality while contributing to the brand's legacy of excellence. The workplace is dynamic and collaborative, offering a supportive environment for professional growth.