Gucci Client Advisor

Gucci, a hallmark of luxury and innovation, is renowned for its modern approach to fashion, seamlessly blending eclectic, contemporary, and romantic elements. As a pivotal member of the Kering Group, Gucci exemplifies the pinnacle of Italian craftsmanship, offering products that are unparalleled in quality and detail. Kering, a global leader in apparel and accessories, boasts a prestigious portfolio of luxury and lifestyle brands.

1. Achieve individual sales and service KPIs by utilizing data and systems to enhance performance and identify sales opportunities.
2. Employ cross-selling and upselling techniques to optimize sales potential.
3. Create an engaging and emotional client experience, adhering to hospitality guidelines and welcome techniques.
4. Proactively engage with clients, establishing strong relationships and making them feel valued from their store entry.
5. Combine styling knowledge with product mix-and-match abilities to best serve clients.
6. Develop a local and international client base, focusing on recruiting and nurturing top clients.

1. Strong sales acumen with the ability to meet and exceed KPIs.
2. Proficiency in cross-selling and upselling techniques.
3. Exceptional client engagement and relationship-building skills.
4. Advanced styling knowledge and product matching abilities.
5. Ability to develop and maintain a diverse client base.

Experience in luxury retail sales or a similar customer-facing role is preferred.

The position offers a comprehensive benefits package, including opportunities for professional development and growth within the Kering Group.

Gucci fosters a dynamic and inclusive workplace culture, emphasizing innovation, creativity, and excellence. As part of the Kering Group, employees are encouraged to thrive in a supportive environment that values diversity and personal development.