Gucci Client Advisor

London • UK

Friday, August 29, 2025

Gucci, a hallmark of luxury and innovation, is renowned for its modern approach to fashion, redefining luxury for the 21st century. As part of the esteemed Kering Group, Gucci exemplifies the pinnacle of Italian craftsmanship, celebrated for its quality and meticulous attention to detail. The Kering Group is a global leader in apparel and accessories, encompassing a portfolio of powerful luxury, sport, and lifestyle brands.

1. Achieve individual and team sales and customer targets, utilizing data and systems to enhance performance and identify sales opportunities.
2. Employ cross-selling and upselling techniques to optimize sales potential.
3. Create an engaging and emotional client experience, adhering to hospitality guidelines and welcome techniques.
4. Proactively engage and establish strong relationships with clients, ensuring they feel valued upon entering the store.
5. Combine styling knowledge with product mix-and-match capabilities to best serve clients.
6. Develop and expand both local and international client bases, focusing on recruiting and nurturing top clients.

1. Strong sales and customer service skills.
2. Ability to use data and systems for performance enhancement.
3. Proficiency in cross-selling and upselling techniques.
4. Excellent interpersonal and communication skills.
5. Styling knowledge and product mix-and-match expertise.
6. Client relationship management.

Previous experience in luxury retail or a similar customer-facing role is preferred.

Comprehensive benefits package including health and wellness programs, employee discounts, and opportunities for career advancement within the Kering Group.

Gucci fosters an environment of creativity and innovation, encouraging employees to express their individuality while working collaboratively. As part of the Kering Group, Gucci is committed to sustainability and ethical practices, promoting a culture of respect and inclusivity.