Gucci Client Advisor

London • UK

Monday, June 30, 2025

Gucci, a renowned name in the luxury fashion industry, is celebrated for its influential, innovative, and progressive approach. The brand has redefined luxury for the modern era, establishing itself as one of the most coveted fashion houses globally. Gucci's products are a testament to the pinnacle of Italian craftsmanship, known for their exceptional quality and meticulous attention to detail. As a part of the Kering Group, Gucci benefits from being under the umbrella of a leading global entity in apparel and accessories, which boasts a diverse portfolio of powerful luxury, sport, and lifestyle brands.

1. Achieve individual and team sales and customer targets by leveraging available data and systems to understand performance and sales opportunities.
2. Utilize cross-selling and upselling techniques to maximize sales potential.
3. Create an engaging and emotional client experience, offering best-in-class service in line with hospitality guidelines.
4. Proactively engage and establish strong relationships with clients, ensuring they feel valued from the moment they enter the store.
5. Combine styling knowledge with the ability to mix-and-match products to best serve the client.
6. Develop a local and international client base, seeking to recruit and nurture top clients.

1. Experience working in a high-end luxury or fashion brand or in hospitality.
2. Proven track record in achieving sales targets and developing clients.
3. Passion for and sound knowledge of Gucci and luxury fashion.
4. Ability to work productively in a high-pressure, fast-paced environment.
5. Fluent in English and Mandarin.
6. Flexibility to work varied hours and days, including weekends as needed.

1. Sales and customer service excellence
2. Cross-selling and upselling techniques
3. Client relationship management
4. Styling and product knowledge
5. Multilingual communication
6. Adaptability and flexibility

Some experience in a high-end luxury or fashion brand or hospitality environment is required.

The position offers the opportunity to work within a prestigious global brand, providing a platform for professional growth and development in the luxury fashion industry.

Gucci fosters a diverse, talented, and unique workforce, inviting individuals to showcase their creativity and passion. The company culture emphasizes innovation and inclusivity, encouraging employees to contribute to the brand's legacy of excellence.