Gucci Client Advisor

London • UK

Tuesday, May 6, 2025

Gucci, a distinguished name in the luxury fashion industry, is renowned for its innovative and progressive approach to fashion. As part of the prestigious Kering Group, Gucci stands at the forefront of redefining luxury for the modern age, offering products that epitomize Italian craftsmanship and unparalleled quality. The brand is celebrated for its eclectic, contemporary, and romantic designs, making it one of the most coveted fashion houses globally. Kering, Gucci's parent company, is a global leader in apparel and accessories, managing a portfolio of powerful luxury and lifestyle brands.

1. Achieve individual and team sales targets and KPIs by leveraging available data and systems to enhance performance and identify sales opportunities.
2. Utilize cross-selling and upselling techniques to optimize sales potential.
3. Deliver an engaging and emotional client experience, adhering to hospitality guidelines and welcome techniques.
4. Proactively engage with clients, fostering strong relationships to ensure they feel valued from the moment they enter the store.
5. Combine styling expertise with product knowledge to provide personalized client service.
6. Develop and expand both local and international client bases, focusing on recruiting and nurturing top clients.

1. Experience in a high-end luxury/fashion brand or hospitality setting.
2. Proven track record of achieving sales targets and developing client relationships.
3. Passion for and knowledge of Gucci and luxury fashion.
4. Ability to work effectively in a high-pressure, fast-paced environment.
5. Fluency in English; additional languages are advantageous.
6. Flexibility to work varied hours, including weekends.

1. Sales and customer service expertise
2. Cross-selling and upselling proficiency
3. Strong interpersonal and communication skills
4. Styling and product knowledge
5. Client relationship management
6. Multilingual capabilities

Some experience in a high-end luxury or fashion brand, or within the hospitality sector.

Competitive benefits package including opportunities for professional growth and development within a leading luxury brand.

Gucci fosters a diverse and inclusive workplace where creativity and individuality are celebrated. The brand encourages its employees to be dream-makers, contributing to a dynamic and innovative environment that values talent and uniqueness.