Gucci Client Advisor

Gucci is a globally recognised luxury fashion House founded in Florence and part of the Kering group. The brand is celebrated for its artisanal Italian craftsmanship, boundary-pushing creativity and strong global retail presence. As an employer, Gucci combines a heritage-led aesthetic with contemporary innovation and operates within Kering’s network of luxury maisons.

1. Act as a Gucci ambassador by delivering personalised, best‑in‑class service across in‑store and remote channels to deepen client relationships and enhance brand loyalty.
2. Proactively recruit and develop a client base through face‑to‑face and virtual appointments; leverage client insights to tailor recommendations and create repeat business.
3. Drive individual and store sales targets by applying effective selling techniques, cross‑selling and upselling, and promoting virtual/distance selling opportunities.
4. Communicate product storytelling and styling advice with expert product knowledge to assist clients in making informed purchasing decisions.
5. Accurately process all POS transactions and ensure precise capture of client data and CRM-related information.
6. Maintain store operational excellence including stock maintenance, inventories, visual merchandising according to Gucci standards, and adherence to loss‑prevention policies.
7. Uphold Gucci grooming and presentation standards and contribute constructively to team communication and collaborative problem solving.

1. Minimum of 2+ years of luxury fashion sales experience with a demonstrable track record of meeting or exceeding targets.
2. Proven ability to build and sustain long‑term client relationships and deliver a high level of client hospitality.
3. Authorized to work in the United States.
4. Availability and flexibility to work retail schedules including evenings, weekends and holidays.
5. High degree of professionalism, ethics and integrity with strong interpersonal and communication skills.
6. Commercial awareness, resilience and the ability to adapt to a fast‑paced, dynamic retail environment.

1. POS
2. In‑store technology
3. Clienteling
4. Product storytelling and styling advice
5. Visual merchandising / visual display
6. Cross‑selling and upselling
7. Virtual appointment and distance sales
8. Stock and inventory management
9. Loss prevention awareness
10. Strong verbal communication and relationship building

At least 2 years of direct luxury fashion retail or client advisory experience, with a proven record of driving individual and store sales results and cultivating high‑value client relationships.

High school diploma or equivalent; tertiary education (e.g., BA in Fashion, Retail or Business) is a plus but not required.

Gucci combines a heritage of Italian craftsmanship with a forward‑looking creative ethos. The company emphasises inclusivity, respect, accountability and integrity, and promotes continuous learning, collaboration and accessibility across its global teams.