Gucci Client Advisor
Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic work environment where creativity and excellence are at the forefront. As an employer, Gucci is committed to fostering a culture of inclusivity, accessibility, and continuous growth for its employees.
- Achieve or exceed monthly and seasonal individual and store sales targets.
- Deliver exceptional customer service, exceeding client expectations with comprehensive product knowledge and adherence to the Gucci selling ceremony.
- Drive individual KPI goals by ensuring top-tier customer service and sales quality.
- Capture and manage meaningful customer data using CRM tools to build relationships and personalize client development.
- Maintain an organized client book, regularly contacting clients and following up on sales or requests.
- Advise clients on fashion trends and luxury market developments, demonstrating passion for fashion and luxury products.
- Collaborate with colleagues to ensure a consistent and exceptional client experience, contributing to a positive work environment.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Maintain visual display standards in accordance with Gucci guidelines.
- Keep stock rooms neat and organized.
- Adhere to Gucci image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a customer service role.
- Proven ability to exceed sales targets and build lasting relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- High attention to detail.
- Team collaboration and effective communication.
- Ability to work in a fast-paced, dynamic environment.
- Flexibility to adapt to different customer needs.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
A minimum of 3 years in luxury fashion sales or a customer service setting is required.
Bachelor’s Degree preferred.
Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.
Gucci fosters a radically client-centric approach, promoting flat, connected, and fast collaborative working methods. The brand encourages creativity, ownership, and continuous learning, creating an environment where employees are empowered to excel and innovate.

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