Gucci Client Advisor
Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity, creativity, and excellence, providing employees with the opportunity to thrive in a dynamic and innovative environment.
- Achieve or exceed monthly and seasonal sales goals for both individual and store performance.
- Deliver exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
- Drive individual key performance indicators (KPIs) through superior customer service and sales quality.
- Capture and manage customer data using CRM tools to build relationships and personalize client interactions.
- Maintain an organized client book, ensuring regular client contact and follow-up.
- Provide fashion and luxury market insights to clients, showcasing passion for the industry.
- Collaborate effectively with colleagues to ensure a consistent and exceptional client experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to maintaining visual display standards in line with Gucci's guidelines.
- Organize and maintain stock rooms and adhere to Gucci's image standards.
- Follow all company policies and procedures.
- Bachelor’s Degree preferred.
- 3+ years of experience in luxury fashion sales or a similar customer service role.
- Proven ability to achieve and exceed sales targets and build lasting client relationships.
- Excellent oral and written communication skills.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative mindset.
- Adaptability to a fast-paced and dynamic environment.
- Flexibility to work evenings, weekends, and holidays as needed.
3+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.
Bachelor’s Degree preferred.
Gucci offers a comprehensive benefits package, fostering a supportive and inclusive work environment.
Gucci's workplace culture is characterized by a commitment to inclusivity, creativity, and innovation. Employees are encouraged to express their individuality and contribute to the brand's legacy of excellence and luxury.

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