Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to excellence, innovation, and sustainability, offering a dynamic and inclusive workplace where creativity and diversity are celebrated.
- Achieve or surpass individual and store sales targets consistently.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products, history, and heritage.
- Drive individual KPI goals by ensuring superior customer service and sales quality.
- Capture and manage customer data using CRM tools to build relationships and personalize future client interactions.
- Maintain an organized client book, regularly contacting clients and following up on sales or requests.
- Discuss fashion trends and luxury market developments with clients, showcasing a passion for fashion and luxury products.
- Collaborate with colleagues to ensure a consistent and exceptional client experience, fostering a positive work environment.
- Maintain store security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold Gucci's visual display standards for all products.
- Keep understock and stock room neat and organized.
- Adhere to Gucci's image standards and guidelines.
- Follow all company policies and procedures.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.
- Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues.
- Excellent communication skills, both oral and written, with multitasking ability.
- Strong organization and follow-up skills.
- Accuracy and attention to detail.
- Team-focused with a collaborative spirit.
- Ability to work in a fast-paced and dynamic environment.
- High flexibility and adaptability to different customers.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Client-centric mindset.
- Collaborative and fast-paced working style.
- Innovative problem-solving skills.
- Ownership mentality in actions and behaviors.
3+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.
Bachelor’s Degree preferred.
Gucci offers a culture of inclusivity and accessibility, fostering a supportive environment for professional growth and development.
Gucci fosters a community of passionate individuals united by a shared commitment to innovation and excellence in the fashion industry. The workplace is characterized by inclusivity, creativity, and a dedication to breaking new ground.


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