Gucci Client Advisor
Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and excellence, fostering a dynamic and inclusive work environment that encourages personal and professional growth. Employees are part of a prestigious brand that values its heritage while pushing the boundaries of fashion and luxury.
- Achieve or exceed monthly and seasonal individual and store sales goals.
- Deliver exceptional customer service, demonstrating extensive product knowledge and brand heritage.
- Exceed individual KPI goals through superior customer service and sales quality.
- Capture and utilize customer data to build relationships and personalize client development.
- Maintain an organized client book and provide regular follow-up with clients.
- Advise clients on fashion trends and luxury market developments.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Maintain store security standards for customer, colleague, and merchandise safety.
- Uphold Gucci's visual display standards for all products.
- Organize and maintain stock room and understock areas.
- Adhere to Gucci's image standards and guidelines.
- Comply with all company policies and procedures.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a customer service setting.
- Proven ability to drive sales and build lasting customer relationships.
- Excellent oral and written communication skills.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with collaborative skills.
- Ability to work in a fast-paced environment.
- Flexibility to adapt to different customers.
- Availability to work a flexible schedule including evenings, weekends, and holidays.
- Customer service excellence
- Sales acumen
- Product knowledge
- Relationship building
- Organizational skills
- Communication skills
- Team collaboration
- Adaptability
- Attention to detail
A minimum of three years in luxury fashion sales or a related customer service role is required, demonstrating a proven track record of achieving sales targets and fostering client relationships.
Bachelor’s Degree preferred.
Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.
Gucci promotes a culture of inclusivity, creativity, and innovation, encouraging employees to express their individuality while working collaboratively. The brand is committed to providing a supportive environment that values diversity and fosters professional growth.


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