Gucci Client Advisor

Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and excellence, fostering a dynamic and inclusive work environment that encourages personal and professional growth. Employees are part of a prestigious brand that values its heritage while pushing the boundaries of fashion and luxury.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Deliver exceptional customer service, demonstrating extensive product knowledge and brand heritage.
3. Exceed individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client development.
5. Maintain an organized client book and provide regular follow-up with clients.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Maintain store security standards for customer, colleague, and merchandise safety.
9. Uphold Gucci's visual display standards for all products.
10. Organize and maintain stock room and understock areas.
11. Adhere to Gucci's image standards and guidelines.
12. Comply with all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a customer service setting.
3. Proven ability to drive sales and build lasting customer relationships.
4. Excellent oral and written communication skills.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with collaborative skills.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to different customers.
10. Availability to work a flexible schedule including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Relationship building
5. Organizational skills
6. Communication skills
7. Team collaboration
8. Adaptability
9. Attention to detail

A minimum of three years in luxury fashion sales or a related customer service role is required, demonstrating a proven track record of achieving sales targets and fostering client relationships.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci promotes a culture of inclusivity, creativity, and innovation, encouraging employees to express their individuality while working collaboratively. The brand is committed to providing a supportive environment that values diversity and fosters professional growth.