Gucci Client Advisor

Gucci, a prestigious brand under the Kering Group, is renowned for its innovative and influential approach to fashion. As a leader in the luxury fashion industry, Gucci offers a dynamic and inclusive work environment where creativity and passion are at the forefront. Employees are encouraged to embody the brand's values and contribute to its legacy of excellence.

1. Achieve or exceed monthly and seasonal sales targets, enhancing business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client interactions.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Stay informed about fashion trends and luxury market developments to advise clients effectively.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold store security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual merchandising of products in line with Gucci's standards.
10. Maintain an organized stock room and adhere to Gucci's image standards.
11. Comply with all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of exceeding sales targets and building lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational skills and attention to detail.
6. Team-oriented with a collaborative approach.
7. Ability to thrive in a fast-paced, dynamic environment.
8. Flexibility to adapt to diverse customer needs.
9. Willingness to work a flexible schedule, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales expertise
3. Product knowledge
4. Relationship building
5. Data management
6. Fashion trend awareness
7. Team collaboration
8. Organizational skills
9. Flexibility and adaptability

A minimum of 3 years in luxury fashion sales or a comparable customer service setting is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, fostering a supportive and inclusive work environment that values diversity and creativity.

Gucci prides itself on a culture of inclusivity and innovation, encouraging employees to express their individuality while working collaboratively. The brand is committed to providing a supportive environment where creativity and passion are nurtured.