Gucci Client Advisor
Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is dedicated to fostering a culture of creativity and innovation, providing its employees with opportunities to grow and excel in their careers. The brand is committed to inclusivity and accessibility, ensuring a supportive environment for all team members.
- Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
- Deliver exceptional customer service by understanding and exceeding client expectations.
- Demonstrate comprehensive knowledge of Gucci products and brand heritage.
- Drive individual KPI goals by maintaining high standards of customer service and sales quality.
- Capture and utilize customer data to build relationships and personalize client interactions.
- Maintain an organized client book and provide regular follow-up on sales and client requests.
- Stay informed about fashion trends and luxury market developments to advise clients effectively.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual merchandising of products according to Gucci standards.
- Maintain organized stock and adhere to Gucci image standards and guidelines.
- Follow all company policies and procedures.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or similar customer service role.
- Proven ability to achieve sales targets and build lasting client relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with a collaborative approach.
- Ability to work in a dynamic and fast-paced environment.
- Flexibility to adapt to different customer needs.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Customer service excellence
- Sales acumen
- Product knowledge
- Relationship building
- Organizational skills
- Communication skills
- Team collaboration
- Adaptability
A minimum of 3 years in luxury fashion sales or a comparable customer service environment is required.
Bachelor’s Degree preferred.
Gucci offers a comprehensive benefits package, including opportunities for career advancement, a supportive work environment, and a commitment to inclusivity and accessibility.
Gucci prides itself on a culture that values creativity, innovation, and inclusivity. Employees are encouraged to be 'Dream-makers,' contributing to a community united by a passion for breaking new ground in the fashion industry. The workplace fosters collaboration, continuous learning, and personal growth.


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