Gucci Client Advisor
Gucci, a renowned luxury fashion brand under the Kering conglomerate, is celebrated for its innovative designs and commitment to quality. As an employer, Gucci offers a dynamic environment where creativity and passion for fashion are highly valued. The brand is dedicated to fostering a culture of inclusivity and accessibility, ensuring a supportive and enriching workplace for all employees.
- Achieve or exceed monthly and seasonal individual and store sales targets.
- Deliver exceptional customer service by exceeding client expectations and demonstrating in-depth product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and manage customer data using CRM tools to build relationships and personalize client interactions.
- Maintain an organized client book and provide regular follow-up on sales and client requests.
- Advise clients on fashion trends and luxury market developments.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to maintaining visual display standards in accordance with Gucci guidelines.
- Maintain organized stock rooms and adhere to Gucci image standards.
- Follow all company policies and procedures.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a similar customer service role.
- Proven track record of exceeding sales targets and building strong customer relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with a collaborative mindset.
- Ability to work in a fast-paced environment.
- Flexibility to adapt to different customer needs.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Client-centric mindset
- Collaborative working
- Creative problem-solving
- Accountability and performance-driven
- Agility and adaptability
- Relationship building
- Empowerment and self-expression
- Continuous learning and feedback
- Talent development
A minimum of 3 years in luxury fashion sales or a similar customer service setting is required.
Bachelor’s Degree preferred.
Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.
Gucci fosters a culture of innovation and collaboration, encouraging employees to break new ground in the fashion industry. The workplace is inclusive and supportive, valuing diversity and creativity.


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