Gucci Client Advisor
Gucci, a renowned luxury fashion brand under the esteemed Kering conglomerate, is synonymous with exquisite craftsmanship and innovative design. As an employer, Gucci is committed to fostering a dynamic and inclusive environment where creativity and excellence are celebrated. The brand offers a unique opportunity to be part of a legacy that continuously shapes the fashion industry.
- Achieve or surpass monthly and seasonal individual and store sales targets, contributing to business growth.
- Deliver exceptional customer service by exceeding client expectations and demonstrating profound knowledge of Gucci products, history, and heritage.
- Drive individual KPI goals by ensuring superior customer service and sales quality.
- Capture and manage meaningful customer data using Company CRM tools to build relationships and personalize future client interactions.
- Maintain an organized client book, regularly contacting clients and providing follow-up on sales or client requests.
- Advise clients on fashion trends and developments in the luxury market, showcasing a passion for fashion and luxury products.
- Collaborate with colleagues to foster a positive working environment and ensure a consistent and exceptional client experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products in line with Gucci visual standards.
- Maintain a tidy and organized stock room.
- Adhere to Gucci image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a similar customer service role.
- Proven ability to drive and exceed individual and store results, building lasting relationships with customers and colleagues.
- Excellent communication skills, both oral and written, with the ability to multitask.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative approach.
- Ability to work in a fast-paced, dynamic environment.
- Flexibility to adapt to different customers.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
- Client-centric mindset with a focus on delivering exceptional service.
- Strong communication and interpersonal skills.
- Organizational and multitasking abilities.
- Adaptability and flexibility in a dynamic environment.
- Team collaboration and relationship-building skills.
A minimum of 3 years in luxury fashion sales or a related customer service role is required.
Bachelor’s Degree preferred.
Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.
Gucci fosters a culture of inclusivity and creativity, encouraging employees to express their individuality while working collaboratively. The brand values innovation and a client-centric approach, promoting a positive and dynamic workplace environment.


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