Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is part of the renowned Kering Group, a global leader in luxury goods. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. As an employer, Gucci is committed to fostering a culture of inclusivity, accessibility, and professional growth, ensuring that each employee feels valued and empowered.
- Achieve or exceed monthly and seasonal individual and store sales goals.
- Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and utilize meaningful customer data to build relationships and personalize client interactions.
- Maintain an organized client book and provide regular follow-up on sales and client requests.
- Discuss fashion trends and luxury market developments with clients.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold visual display standards in accordance with Gucci guidelines.
- Maintain a neat and organized stock room.
- Adhere to Gucci's image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience.
- Proven ability to drive sales and build lasting customer relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative mindset.
- Ability to work in a fast-paced environment.
- Flexibility to adapt to different customer needs.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Customer service excellence
- Sales and KPI achievement
- Relationship building
- Fashion trend awareness
- Team collaboration
- Organizational skills
- Communication skills
- Adaptability
- Attention to detail
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Bachelor’s Degree preferred.
Gucci offers a comprehensive benefits package that includes health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.
Gucci's workplace culture is rooted in creativity, innovation, and inclusivity. Employees are encouraged to express their individuality and contribute to the brand's legacy of excellence. The company values collaboration and continuous learning, providing opportunities for professional development and personal growth.


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