Gucci Client Advisor
Gucci, a prestigious name in luxury fashion, operates under the umbrella of Kering, a global leader in apparel and accessories. Renowned for its innovative designs and exceptional craftsmanship, Gucci is committed to delivering unparalleled luxury experiences. As an employer, Gucci fosters a dynamic and inclusive work environment, encouraging creativity and collaboration among its employees.
- Achieve or surpass individual and store sales targets on a monthly and seasonal basis.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and manage customer data using CRM tools to build relationships and personalize client interactions.
- Maintain an organized client book and provide regular follow-up on sales and client requests.
- Discuss fashion trends and luxury market developments with clients, showcasing a passion for fashion.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to maintaining visual standards of product displays.
- Keep stock rooms organized and adhere to Gucci's image standards.
- Follow company policies and procedures.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a similar customer service role.
- Proven ability to exceed sales targets and build lasting relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team collaboration and effective communication.
- Adaptability in a fast-paced environment.
- Flexibility in scheduling, including evenings, weekends, and holidays.
- Client-centric mindset and innovative problem-solving.
- Ability to build trust-based relationships and empower colleagues.
A minimum of 3 years in luxury fashion sales or a similar customer service environment is required.
Bachelor’s Degree preferred.
Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.
Gucci fosters a vibrant and inclusive workplace culture, emphasizing creativity, collaboration, and a client-centric approach. Employees are encouraged to innovate and take ownership of their roles, contributing to a dynamic and supportive environment.


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