Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is renowned for its innovative designs and commitment to quality. As part of the Kering Group, Gucci benefits from the resources and global reach of one of the world's leading luxury goods conglomerates. The brand is dedicated to fostering a culture of creativity and excellence, making it an ideal environment for professionals passionate about fashion and luxury.
- Achieve or exceed monthly and seasonal sales targets for both individual and store performance.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and utilize customer data to build relationships and personalize client development.
- Maintain an organized client book, ensuring regular client contact and follow-up.
- Discuss fashion trends and luxury market developments with clients, showcasing passion for the industry.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Uphold security standards to protect clients, colleagues, and merchandise.
- Contribute to the visual merchandising of products in line with Gucci standards.
- Maintain a tidy and organized stock room.
- Adhere to Gucci's image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a similar customer service role.
- Proven ability to exceed sales targets and build lasting customer relationships.
- Excellent communication skills, both oral and written.
- Strong organizational skills and attention to detail.
- Team-oriented with a collaborative spirit.
- Ability to thrive in a fast-paced environment.
- Flexibility to adapt to different customer needs.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Exceptional customer service skills.
- Strong sales acumen.
- Excellent communication and interpersonal skills.
- Organizational and follow-up skills.
- Attention to detail.
- Team collaboration.
- Adaptability and flexibility.
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Bachelor’s Degree preferred.
Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and professional development opportunities.
Gucci fosters an inclusive and dynamic workplace culture that values creativity, collaboration, and innovation. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.


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