Gucci Client Advisor

Las Vegas USA

Tuesday, February 11, 2025

Gucci, a distinguished name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, fostering an environment where employees are encouraged to excel and contribute to the brand's prestigious legacy.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and maintain meaningful customer data using CRM tools to build and personalize client relationships.
5. Maintain an organized client book, regularly contacting clients and providing follow-up on sales and requests.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience, contributing to a positive work environment.
8. Ensure store security standards are upheld for the safety of customers, colleagues, and merchandise.
9. Uphold Gucci's visual display standards and maintain an organized stock room.
10. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a customer service setting.
3. Proven ability to exceed sales results and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative mindset.
8. Ability to adapt to a fast-paced environment and diverse customers.
9. Flexible schedule availability, including evenings, weekends, and holidays.

1. Client-centric mindset
2. Strong communication and interpersonal skills
3. Organizational and multitasking abilities
4. Attention to detail
5. Adaptability and flexibility
6. Team collaboration

3+ years of experience in luxury fashion sales or a similar customer service role.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci's workplace culture is characterized by its commitment to inclusivity, creativity, and innovation. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence. The company values diversity and promotes a collaborative environment where everyone is empowered to achieve their full potential.