Gucci Client Advisor

Las Vegas USA

Wednesday, February 5, 2025

Gucci, a renowned name in the luxury fashion industry, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity, innovation, and inclusivity, offering its employees a dynamic environment where passion for fashion and excellence converge.

1. Achieve or surpass individual and store sales targets on a monthly and seasonal basis, contributing to business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products, history, and heritage.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize meaningful customer data through CRM tools to build relationships and personalize client development opportunities.
5. Maintain an organized client book, regularly contacting clients and following up on sales or requests.
6. Discuss fashion trends and luxury market developments with clients, showcasing a passion for fashion and luxury products.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience, fostering a positive work environment.
8. Uphold store security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci's visual standards.
10. Maintain a neat and organized stock room and understock area.
11. Adhere to Gucci's image standards and guidelines.
12. Comply with all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to exceed sales targets and build lasting relationships with clients and colleagues.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative mindset.
8. Ability to thrive in a fast-paced, dynamic environment.
9. High flexibility and adaptability to different customer needs.
10. Willingness to work a flexible schedule, including evenings, weekends, and holidays.

1. Exceptional customer service skills.
2. Strong sales acumen.
3. Excellent communication and interpersonal skills.
4. Organizational and multitasking abilities.
5. Attention to detail.
6. Team collaboration.
7. Adaptability and flexibility.

A minimum of 3 years in luxury fashion sales or a similar customer service setting is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci prides itself on a culture that values creativity, inclusivity, and innovation. Employees are encouraged to express their individuality and contribute to a collaborative and dynamic work environment. The brand is dedicated to fostering a community where everyone is empowered to reach their full potential.