Gucci Client Advisor

La Roca del Vallès • Spain

Tuesday, June 17, 2025

Gucci, a paragon of Italian craftsmanship, is renowned for its influential, innovative, and progressive approach to fashion. As a part of the prestigious Kering Group, Gucci redefines luxury for the modern era, offering products that epitomize eclectic, contemporary, and romantic styles. The Kering Group is a global leader in apparel and accessories, managing a portfolio of powerful luxury, sport, and lifestyle brands.

1. Provide exceptional customer service to enhance client satisfaction and foster brand loyalty.
2. Assist clients in selecting products that meet their needs and preferences, ensuring a personalized shopping experience.
3. Maintain an in-depth knowledge of Gucci products and the brand's heritage to effectively communicate with clients.
4. Achieve individual and store sales targets through proactive client engagement and relationship building.
5. Handle customer inquiries and resolve issues promptly and professionally.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Proficiency in Spanish and English; additional languages are a plus.
3. Strong understanding of the luxury fashion industry and market trends.

1. Excellent communication and interpersonal skills.
2. Ability to work in a fast-paced, dynamic environment.
3. Strong organizational and multitasking abilities.

A minimum of 2 years of experience in luxury retail or a similar customer-facing role is required.

A high school diploma or equivalent is required; a degree in fashion or a related field is advantageous.

Competitive benefits package including employee discounts, health insurance, and opportunities for professional development.

Gucci fosters a culture of creativity, innovation, and inclusivity, encouraging employees to express their individuality while contributing to the brand's legacy of excellence. As part of the Kering Group, Gucci is committed to sustainable practices and empowering its workforce.