Gucci Client Advisor

Kuala Lumpur • Malaysia

Friday, October 24, 2025

Gucci, a renowned name in the luxury fashion industry, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering an environment that values creativity, innovation, and excellence. The brand offers a dynamic workplace where employees are encouraged to develop their skills and grow within the organization.

1. Maintain and expand the clientele base through active engagement and superior client service.
2. Act as a Brand Ambassador, promoting the brand's vision to foster consumer loyalty.
3. Achieve monthly sales objectives proactively.
4. Independently manage client inquiries and requests, including after-sales services.
5. Provide exceptional service standards, suggestions, and anticipate future client needs.
6. Continuously learn about best sellers, new arrivals, and product knowledge across all categories.
7. Collaborate with team members to prioritize client needs.
8. Adhere to all in-store standard operating procedures.
9. Assist with cashiering and daily closing settlements.
10. Manage stock receiving and packing in assigned categories.
11. Conduct inventory category scans and assist with stock maintenance and cycle counts.
12. Replenish display merchandise as needed.

1. Minimum 2 to 3 years of experience in a similar role within the retail or service industry, preferably with a proven track record in luxury fashion.

1. Customer service orientation with a strong sales drive.
2. Independent decision-making abilities.
3. Inquisitive mindset with strong engagement skills.
4. Passion for growing a career in the luxury fashion industry.

A minimum of 2 to 3 years in a similar capacity within the retail or service industry, with a preference for experience in luxury fashion.

Employees enjoy a supportive work environment with opportunities for career advancement within the luxury fashion industry.

Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality while upholding the brand's prestigious values. The workplace is dynamic, with a focus on collaboration and excellence.