Gucci Client Advisor

King of Prussia • USA

Tuesday, August 5, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci fosters an environment where creativity and innovation thrive, offering a dynamic workplace for those passionate about fashion and luxury. The brand is committed to inclusivity and accessibility, ensuring a welcoming atmosphere for all employees.

1. Establish and nurture strong relationships with clients, ensuring they feel valued and comfortable from the initial contact, whether in-store or remotely.
2. Deliver personalized, client-centric experiences to foster brand loyalty and drive repeat business.
3. Develop and expand the client base by recruiting new clients and nurturing existing ones.
4. Utilize in-store technology to enhance the client experience, ensuring it is smooth and relevant.
5. Collect and analyze meaningful client information to tailor services to individual preferences.
6. Provide insights on local lifestyle trends to add value to the client's experience.
7. Drive sales results by monitoring KPIs and maximizing selling opportunities both in-store and remotely.
8. Promote virtual appointments and distance sales to create additional selling opportunities.
9. Maintain a 'One-Gucci-Client' perspective across all transactions, ensuring a positive client experience.
10. Engage clients with storytelling, expert product knowledge, and honest styling advice to assist in purchasing decisions.
11. Participate in store operations, including stock maintenance and inventory management.
12. Adhere to all company policies and procedures, focusing on loss prevention and operational excellence.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work a retail schedule, including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.

1. Strong communication skills.
2. Ability to adapt to different clients and complex situations.
3. Excellent commercial awareness and client-focused attitude.
4. Ability to work in a fast-paced and dynamic environment.

Candidates must have at least 2 years of experience in luxury fashion sales or a similar customer service role.

Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment that values diversity and inclusion.

Gucci's workplace culture is defined by a commitment to creativity, innovation, and inclusivity. Employees are encouraged to express their individuality while working collaboratively to achieve common goals. The brand values continuous learning and development, fostering an environment where team members can thrive.