Gucci Client Advisor

Jacksonville • USA

Thursday, February 20, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative and progressive approach to fashion, Gucci offers a dynamic work environment where creativity and excellence are at the forefront. As an employer, Gucci is committed to fostering a culture of inclusivity, accessibility, and professional growth.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive and exceed individual KPI goals through superior customer service and sales quality.
4. Capture and utilize meaningful customer data for relationship building and personalized client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and developments in the luxury market.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold Gucci's visual display standards and maintain organized stock rooms.
10. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to drive sales and build lasting relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational skills and attention to detail.
6. Team-focused with a collaborative mindset.
7. Ability to work in a fast-paced environment.
8. Flexibility to adapt to different customers and work schedules.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Data management
5. Fashion trend awareness
6. Team collaboration
7. Organizational skills
8. Flexibility and adaptability

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development and growth within the company.

Gucci promotes a culture of creativity, inclusivity, and innovation. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence. The work environment is dynamic and fast-paced, fostering collaboration and continuous learning.