Gucci Client Advisor

Interlomas • Mexico

Monday, July 21, 2025

Gucci, a distinguished name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to excellence, innovation, and fostering a diverse and inclusive workplace. The brand offers a dynamic environment where employees are encouraged to develop their skills and advance their careers within the luxury sector.

1. Deliver exceptional customer service by greeting, listening, and assisting clients to meet their needs, while demonstrating extensive knowledge of Gucci products and heritage.
2. Advise clients on fashion trends and developments in the luxury market, showcasing a passion for fashion and luxury products.
3. Cultivate and strengthen relationships with clients, accommodating diverse nationalities and personalities, ensuring a comfortable shopping experience.
4. Monitor and update client information using company CRM tools to retain existing clients and identify potential new ones.
5. Facilitate cross-selling and up-selling across all product categories.
6. Achieve individual and store sales targets, contributing to business growth.
7. Foster open communication and collaboration with team members, proposing effective solutions.
8. Assist in managing the visual display of products in line with Gucci's visual standards.
9. Ensure product replenishment and manage physical inventory.

1. Proven track record of achieving sales targets.
2. Strong business acumen and strategic vision in the fashion industry.
3. Experience in face-to-face customer service.
4. Fluent in Spanish and English.
5. Willingness to work flexible retail hours, including evenings, weekends, and holidays.

1. Excellent communication and interpersonal skills.
2. Ability to foster strong customer relationships.
3. Flexibility and ability to multitask in a fast-paced environment.
4. Team-oriented mindset with a collaborative approach.

Experience in fashion, retail, or related fields is essential.

Gucci offers a stimulating and fulfilling workplace environment with opportunities for learning and growth. The company is committed to talent development and internal mobility, promoting leadership skills and helping employees reach their full potential.

Gucci prides itself on fostering a diverse and inclusive workplace culture. The brand values diversity in all its forms, believing it enriches the workplace and enhances the ability to adapt to a changing world. Gucci is an Equal Opportunity Employer, welcoming applications from all qualified candidates.